Effective date: September 11, 2026. For existing users, the notice and acceptance requirements in Section 15 apply.
1. About these Terms
These Terms of Use (“Terms”) describe the rules for using the Decodation LLC website and any Decodation application or online service that expressly links to or incorporates these Terms (together, the “Services”). Decodation LLC is referred to as “Decodation,” “we,” “us” or “our.” Contact us at decodationllc@gmail.com.
Product-specific terms, an applicable app license, purchase disclosures and a separately agreed client contract may also apply. In a conflict, mandatory law takes priority, followed by the applicable product-specific or separately agreed contract for the subject it covers. These general Terms do not silently replace an existing customer agreement.
2. Eligibility and acceptance
You must satisfy the age and eligibility requirements stated for the particular Service and have legal capacity to enter the relevant agreement, or have the authorization required by applicable law. If you act for a business, you must be authorized to bind it. An app-store age rating does not by itself establish contractual capacity. Where acceptance is required, it must be obtained through the applicable signup, purchase or contracting process.
3. Business use and acceptable conduct
You may use the Services for lawful personal or internal business purposes consistent with the product’s intended use and the license or plan you obtain. This permission includes preparing legitimate business documents and managing your own work where those features are provided. It does not permit unauthorized resale, sublicensing or copying of our software.
Do not use the Services for fraud, unlawful activity, infringement, impersonation, harassment, distribution of malicious code, unauthorized access or interference with other users. Do not fabricate invoices, receipts, pay records or other documents to misrepresent a transaction, identity or entitlement. Do not bypass access controls or impose an unreasonable load on the Services. Restrictions apply only to the extent permitted by law.
4. Accounts and your information
Where a Service uses accounts, provide accurate information, protect your credentials and notify us of suspected unauthorized access. You are responsible for activity you authorize and for maintaining appropriate copies of your business records. This section does not remove any responsibility imposed on Decodation by law or a separate agreement.
5. Your content and business documents
You retain your rights in content you supply. You must have the rights and permissions needed to upload and use it. Where a feature requires us to process your content, you grant only the permissions reasonably necessary to provide that feature and fulfill the applicable agreement; this does not transfer ownership of your content to us.
You are responsible for checking document information, calculations and suitability before relying on an output or sending it to another person. A document-generation tool does not establish the truth of the information entered and is not a substitute for legal, tax or accounting advice.
6. Development and other client services
For commissioned development, marketing or maintenance work, the agreed proposal or client contract should set the scope, deliverables, fees, payment schedule, review and acceptance process, ownership, licenses, confidentiality and support responsibilities. A website inquiry or an indicative estimate does not by itself create a commitment to deliver a project. Work outside the agreed scope requires agreement.
7. Prices, subscriptions and cancellation
Prices, billing intervals, included features and any trial or renewal conditions are those disclosed for the specific purchase. A recurring charge requires the authorization applicable to that purchase. Manage subscriptions through the provider that bills you, using the cancellation process disclosed for that product. Removing an app from a device does not necessarily cancel a subscription.
We do not create a new subscription, alter a price or impose a payment obligation merely by describing a product on this website. Changes affecting an existing purchase are subject to the applicable agreement, notice requirements, platform rules and law.
8. Refunds and payment-provider rules
Refunds are subject to applicable law, the terms disclosed at purchase and the rules of the seller or platform that processed the payment. These Terms do not impose an absolute no-refund rule and do not limit non-waivable consumer rights.
For Apple-billed purchases, consult Apple’s refund process. For Google Play purchases, consult the Google Play refund policy. For a purchase billed directly by Decodation, contact us and identify the product and transaction without sending full payment-card details. A request will be considered under the relevant purchase terms and applicable law.
9. Privacy
Personal-information handling is described in the privacy notice linked by the particular website or application you use. For this website, see our Privacy Policy. An application may have its own privacy notice. These Terms do not expand our data-use permissions or replace a consent required by law.
10. Our materials and third-party services
Decodation and its licensors retain the rights in their software, branding and website materials, subject to applicable licenses and law. Customer-owned content and project deliverables remain governed by the relevant agreement. Open-source components retain their applicable licenses.
Third-party platforms, linked websites and payment services have their own terms. A link does not constitute an endorsement or a guarantee of availability. Your carrier or other provider may charge separately for connectivity or its services.
11. Availability, changes and suspension
Maintenance, technical issues or third-party dependencies may affect availability. Features and support are governed by the applicable product description and agreement. We may restrict access where reasonably necessary to address unlawful use, material violations or a security risk, subject to any applicable notice, cure, refund and consumer-rights requirements. This section does not permit us to disregard a paid service commitment.
12. Disclaimers and mandatory rights
Except for express commitments in an applicable agreement and guarantees that cannot lawfully be excluded, the Services are provided on an “as available” basis. We do not guarantee uninterrupted operation or any particular business result, search ranking, download count, revenue or app-store approval.
Nothing in these Terms excludes or limits liability, warranties, remedies or consumer rights where doing so is prohibited by law. Any additional limitation of liability for a particular product or client project must be stated in the agreement that lawfully applies to it. These Terms introduce no blanket indemnity obligation, damages cap, arbitration requirement or shortened limitation period.
13. Copyright concerns
To report a copyright concern, contact decodationllc@gmail.com with your contact details, a description of the work and the location of the material at issue. This general contact provision does not assert that Decodation has registered a designated DMCA agent or that it qualifies for any statutory safe harbor. Where a designated agent is required, its verified details and the legally required notice process must be published separately.
14. Applicable law and disputes
These general Terms do not select the law of a particular state or country or designate an exclusive court or venue. Applicable law, jurisdiction and venue will be determined under the rules that apply to the dispute. This section does not override a separately accepted product-specific or client agreement to the extent that agreement is enforceable.
Nothing in these Terms limits consumer protections or other rights that cannot lawfully be waived. You may contact decodationllc@gmail.com to seek an informal resolution. Doing so is voluntary, is not a prerequisite to bringing a claim, and does not by itself extend or shorten a legal deadline or prevent either party from seeking an available remedy.
15. Changes to these Terms
A published revision will identify its effective date. Material changes affecting existing users will be communicated, and affirmative consent obtained, where required by law or the applicable agreement. A posted update does not retroactively remove accrued rights or rewrite an existing client contract. If a provision is unenforceable, the remaining provisions continue only to the extent permitted by law.
16. Contact
Decodation LLC Email: decodationllc@gmail.com Website: decodation.com
Please request the appropriate mailing address by email before sending physical correspondence. Marketing references to San Francisco or other service areas do not designate a walk-in office, registered office or legal-service address.